Scaling product company, London
Headcount doubled in 18 months. Founders still approved most hires and discounts. We introduced spend and hiring thresholds, a weekly commercial forum, and role charters for functional leads. Decision lag on commercial exceptions dropped within one quarter.
Family-owned manufacturer, regional UK
Second generation taking operational control. We clarified board versus executive topics, redesigned the monthly performance pack, and defined plant-level decision rights so the MD was not copied on every maintenance purchase.
Professional services firm post-merger
Two partnership cultures, overlapping committees. We simplified the meeting architecture, set joint partner decision rules, and aligned reporting on utilisation and pipeline without forcing identical tools on day one.
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